Policies & Terms

Privacy Policy Terms of Service

Privacy Policy

At Zen Oils, we are committed to protecting and safeguarding your privacy. This Privacy Policy describes the types of personal information we collect on our website and how we may use it.

Information Collection

We collect personal information that you choose to provide us with, such as your name, email address, mobile phone number, and date of birth when you register or make a purchase. We do not store credit card or banking information; this data is transmitted directly through our secure payment gateway providers.

How We Use Your Data

  • Communications: We may use your contact details to send newsletters, product updates, or service-related announcements.
  • Text & WhatsApp: If provided, you may receive alerts regarding orders or promotions via SMS or WhatsApp.
  • Customization: We use technology (like cookies and IP tracking) to enhance your experience and suggest products tailored to your needs.

Sharing Information

We do not sell your personally identifiable information to third parties. We may share data with trusted affiliates and service providers (like couriers and web-hosting firms) solely to perform functions on our behalf.

Your Control

You may access, modify, or delete your personal information at any time by contacting us at zenoilsindia@gmail.com.

Terms of Service

This website is operated by Zen Oils India. By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service.

Section 1 - Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

Section 2 - Modifications to Service

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice.

Section 3 - Product Integrity

We make every effort to display the colors and images of our products as accurately as possible. We reserve the right to limit the quantities of any products or services that we offer.

Section 4 - Order Cancellations

Orders once placed cannot be cancelled and no refunds will be made once an order has been successfully placed through the website. For shortages or damages, please refer to our Returns Policy in the FAQ section.

Section 5 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.